Shipping Information
We attempt to ship all in stock items within 24 to 48 hours. Most US and Canadian orders are shipped USPS or USPS Priority Mail. You should receive your order within 2 to 3 business days from the date your order is shipped. Canadian orders must clear customs and may require 2 to 3 additional business days. For earlier delivery, we are happy to expedite your shipping for an additional charge. For overnight, two-day and three-day delivery, orders must be received by 11:00pm MST. Overnight deliveries received on Thursday after 11:00pm MST through Friday 11:00pm MST will arrive on the following Monday. Overnight delivery orders received on Friday after 11:00pm MST and over the weekend will arrive on the following Tuesday. During peak business times, ground orders my take up to 5 business days to process.
Unless otherwise noted, Verbenone & MCH Express ™ ships all orders via US Postal Service. UPS and Fed-X delivery may be arranged by calling 303.747.6414 or 800.603.6271. Please note that transit time is calculated in business days and does not include weekends or holidays. International & Overseas ShippingFor overseas shipping please call 303.747.6414 to confirm your order and verify payment information. Uncomfirmed orders will be canceled within 72 hours.
Please Note: The customer is responsible for paying all additional shipping, tariff and duty charges on international orders.
Return Information
All product returns must be accompanied by a Returned Materials Authorization or "RMA". An RMA can be obtained by calling Verbenone & MCH Express ™ at 303.747.6414 or 800.603.6271 or by emailing support@verbenone.com. Opened pesticide containers, verbenone, MCH and pheromone packaging cannot legally be shipped or returned. For defective products please contact us for instructions.