We attempt to ship all in stock items within 24 to 48 hours. Most US and Canadian orders are shipped USPS or USPS Priority Mail. You should receive your order within 2 to 3 business days from the date your order is shipped. Canadian orders must clear customs and may require 2 to 3 additional business days. For earlier delivery, we are happy to expedite your shipping for an additional charge. For overnight, two-day and three-day delivery, orders must be received by 11:00pm MST. Overnight deliveries received on Thursday after 11:00pm MST through Friday 11:00pm MST will arrive on the following Monday. Overnight delivery orders received on Friday after 11:00pm MST and over the weekend will arrive on the following Tuesday. During peak business times, ground orders my take up to 5 business days to process.Unless otherwise noted, Verbenone & MCH Express ™ ships all orders via US Postal Service. UPS and Fed-X delivery may be arranged by calling 303.747.6414 or 800.603.6271. Please note that transit time is calculated in business days and does not include weekends or holidays. International & Overseas Shipping
For overseas shipping please call 303.747.6414 to confirm your order and verify payment information. Uncomfirmed orders will be canceled within 72 hours.
Please Note: The customer is responsible for paying all additional shipping, tariff and duty charges on international orders.
All product returns must be accompanied by a Returned Materials Authorization or "RMA". An RMA can be obtained by calling Verbenone & MCH Express ™ at 303.747.6414 or 800.603.6271 or by emailing firstname.lastname@example.org. Opened pesticide containers, verbenone, MCH and pheromone packaging cannot legally be shipped or returned. For defective products please contact us for instructions.